Debt Management Executive

Job Description

Designation- Debt Management ExecutiveAbility to learnBeing disciplinedCommunicating wellHowwouldyourroleatNaviLookLike ManagingateamofgroundField Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addressesEnsure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targetsOverview of day-to-day agent activities including regular performance monitoring, in-person visits for high-value accounts, and regular & timely follow-ups with customersGuide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the sameEnsure agents regularly attend all meetings, AHMs, and training sessions as requiredHighlight accounts requiring legal action and following process on the sameEnsure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basisRundaily teamstand-up/ huddle, ensure attendance and App adoption by the agentEnsure that you and the teamareuptodateonall relevant circulars and all products/services offered. Whataresomeofthegoodtohaveskills for this role Strong communication and influencing skillsShould have ageographical understanding of specified area.2-5yearsofpeoplemanagementexperience in sales, operations, customer experience or collections role.Should have aworkingknowledge of MSExcelandGoogle SheetsShould have high professional ethics and integrityQualification: Any Graduateshaik hafizoon91 hidden_mobileEmail updated hidden_emailCareer Job Solution

Keyskills :
collection managementdebt recoveryrecovery managementdebt collectionrecovery processfeild salesloan collectionloan recovery