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Credit and Collection Representative

3.00 to 5.00 Years   Vadodara   24 Jul, 2021
Automation Anywhere Software Pvt ltd
Job LocationVadodara
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Job Overview:

We are seeking an experienced collector to join our company. In this role, you will be responsible for collecting outstanding debts owed to the company while displaying strong customer service skills. You should be able to understand and translate large amounts of numbers and financial information, negotiate tactfully, and persistently contact our customers to collect the value owed, meet internal collections KPI s, and minimize DSO. This role will be based in Baroda, India, and will report to the Manager of global credit and collections. Requires working US shift.

Responsibilities:

  • Drive business to business collections.
  • Maintain records and reports for payments received and open invoices.
  • Verify invoicing discrepancies by obtaining and investigating information from customers, sales, and finance teams.
  • Rectify and resolve discrepancies post invoicing.
  • Maintain DSO, Customer Aging and other performance matrix and reports
  • Follow up with customers through calls and emails
  • Understand the AR portfolio.
  • Experience in reviewing purchase orders and contracts.
  • Knowledge of OTC process.
  • Basic knowledge of the cash application process and tax.

Desired Qualifications:

  • Bachelor s degree in any field
  • Self-directed with strong prioritization skills
  • Excellent verbal and written communication skills
  • Open-minded to including automation in the collections process
  • Detail-oriented with the ability to process a large volume of data under strict timelines
  • ERP and data entry experience
  • Proficient in MS Office Packages, especially Excel
  • Around 3-5 years of experience in Credit and Collection
  • Open to work in Night shifts, allowance provided for the same
,

Keyskills :
ms officedata entrypurchase orderscustomer servicemachine learningprocess automationcollections processcommunication skillswritten communicationcash applicationerpotckpidsocashsalesexcelbasiccredit

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