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Jr. IT Ecevutive

1.00 to 5.00 Years   Thane   22 Apr, 2022
Apex Actsoft Technologies Pvt Ltd
Job LocationThane
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryIT - Software
Functional AreaNetwork / System AdministrationHardware / Telecom Equipment Design
EmploymentTypeFull-time

Job Description

    Dear Candidate,We Apex Actsoft Technologies Pvt Ltd are into Complete business solution software based on Tally from the last two decades. You can reach our website to understand the product.www.apexactsoft.com We have ready ERP solutions for Jewellery, Educational, Manufacturer, Corporate industries and also have addons and Mobile apps for SMEs.Technical Support Responsibilities:
    • Must have cloud Knowledge
    • Identifying hardware and software solutions.
    • Troubleshooting technical issues.
    • Diagnosing and repairing faults.
    • Resolving network issues.
    • Installing and configuring hardware and software.
    • Speaking to customers to quickly get to the root of their problem.
    • Providing timely and accurate customer feedback.
    • Talking customers through a series of actions to resolve a problem.
    • Following up with clients to ensure the problem is resolved.
    • Replacing or repairing the necessary parts.
    • Supporting the roll-out of new applications.
    • Providing support in the form of procedural documentation.
    • Managing multiple cases at one time.
    • Testing and evaluating new technologies.
    • Conducting electrical safety checks on equipment.
    • Manage and implement the operations and administration of all IT systems in the group.
    • Attend and resolve routine calls from users on software, hardware and network related issues.
    Send me your updated resume on: hidden_emailor call hidden_mobile (Hr Varsha)Thanks and RegardsHr Varshahidden_mobileApex Actsoft Technology Pvt Ltd

Keyskills :
hardwarecloud

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