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CEC MIS Resource Customer Experience Center Contact Centre Inbound

0.00 to 10.00 Years   Thane, Maharashtra   15 Aug, 2024
Kotak Mahindra Bank
Job LocationThane, Maharashtra
EducationNot Mentioned
SalaryNot mentioned
IndustryNot mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

:Job Role :

  • Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps
  • Ensure Datas are provided to the top management on time and make certain the accuracy of data
  • Maintain Timely submission and circulation of Data to the stake holders of below mentioned data
  • Ensure data are provided for compliance and Audits and RCSA and related compliances
  • Sales Management - Has to provide to ensure data and eligible base provided to sales management unit to drive sales across the contact center.
  • Timely and accurate execution of adhoc requests
  • Ensure and comply to all control and compliance guidelines on data sharing
:
  • Graduate
  • Minimum of 1 year of MIS experience.
  • Good Communication Skill
  • Good hand on Info graphics, MS Excel, VBA (Macro ), MS access
  • Proficient in advance excel, h lookup, v lookup, power pivots
  • Basic analytics skills
  • Expertise on Power Point, Prezi and other slide making platforms.
  • Comfortable with flexible shift and work timings
Kotak Mahindra Bank

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