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Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) tech...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate eJob Opening Details back to list Reference Code: RRF005603 Job Title: L1 Engineer -Incident Management Category: IM Engineer with experience in Ucce, IPT, PCCE,UCCX, Voice gateway, S...
networkingroutingtroubleshootingroutersvoice gatewaysiprmgiptpriucceemailgatewaymanagementEmail SolutionsXMPPCollaboration ToolsciscoJob Opening Details back to list Reference Code: RRF005387 Job Title: L1 Engineer -Incident Management Category: 1.Understand the Incident and the diagnostic/resolution actions attem...
networkingroutingtroubleshootingroutersenvironmental impact assessmentvoice mailservice deskservice managementproblem managementincident managementcompatibility testingcisco
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate e* Understanding of Proactive Alarms and other troubleshooting skills * Good communication and conversation skills in English(Verbal and Written) * Need to handle the ticket flow and customer ...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsrmgipthcsuccecloudemailalarmsmanagementcomponentsJob Opening Details back to list Reference Code: RRF005221 Job Title: L1 IPT Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording...
cisco voicesystem designknowledge baseservice deliveryproblem resolutionnetwork deploymentwritten communicationperformance managementtelecom infrastructuresiprmgiptitilvoipucceisdnoemsbasicemailJob Opening Details back to list Reference Code: RRF005118 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designchange managementproblem resolutionnetwork deployment* Duties and Responsibilities - for Incident Manager Role of Contact Center Technology Troubleshoot Cisco PCCE software [ICM CVP] IVR CTI custom reports third-party software and integrated peripheral ...
contact center technologycall flowcall routingcontact centerexternal auditcustom reportschange managemententerprise reportingpreventive maintenanceccesipivrctiacdicmlcmvoipcall centerJob Opening Details back to list Reference Code: RRF005122 Job Title: L2 UCCE Engineer Category: Knowledge of UCCE & PCCE setup/components.Knowledge of IP telephony, CUCM and Voice G...
emailrmgtelephonyip telephonyvoice gatewayuccegatewaylcmlong distanceprimary rate interfacecucmhosted servicesrecordingsip trunkingacdregistrationctiunified messagingJob Opening Details back to list Reference Code: RRF005175 Job Title: L3 UCCE Engineer Category: Resolving customer major problems and queries and attending weekly calls to address t...
iptprioritize workloadsalesownershiplesscoachingmentoringcommunication skillsuccecommunicationemailhigh degree of initiativeindependencermgdocumentationpressurenumeracyverbal communicationquoteeasily adaptableJob Opening Details back to list Reference Code: RRF004937 Job Title: L1 IPT Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Ala...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsJob Opening Details back to list Reference Code: RRF004606 Job Title: L1.5 IPT Engineer Category: L1 resource with knowledge in IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCC...
rmgiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseICMContact Center ExpressJob Opening Details back to list Reference Code: RRF004762 Job Title: L2 UCCE Engineer Category: * Hands on Experience with Cisco routing & switching, Cisco voice Devices & Products ...
cisco voicecall managerknowledge baseservice deliverychange managementnetwork deploymenttroubleshooting skillsvoice gatewaysipicmvoipucceslasrootemailJob Opening Details back to list Reference Code: RRF004757 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliveryJob Opening Details back to list Reference Code: RRF004760 Job Title: L3 Cisco UCCE Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording p...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliverychange managementproblem resolution
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate eJob Opening Details back to list Reference Code: RRF004723 Job Title: L1 UCCE Engineer Category: L1 resource with knowledge in IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCCE...
rmgiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseJob Opening Details back to list Reference Code: RRF004527 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voiceipcc expresssystem designchange managementproblem resolutionnetwork deploymentJob Opening Details back to list Reference Code: RRF004700 Job Title: Verint Architect Category: Minimum 10+ year experience in Verint WFO products, DPA, and Speech Analytics with go...
life cyclesystems designneeds analysisspeech analyticsbusiness systemswfmrmgacdwfocloudemaildesigntimingtrainingbusinessanalysisanalyticsconsultingavayaverintJob Opening Details back to list Reference Code: RRF004650 Job Title: L2 UCCE Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Al...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsrmgiptucceemailalarmsmanagementcomponentsdocumentationcommunicationtroubleshootingFAQKCSJob Opening Details back to list Reference Code: RRF004606 Job Title: L1.5 IPT Engineer Category: L1 resource with knowledge in IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCC...
rmgiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseICMContact Center Express
Technical Consultant / Manager,Cisco
Technical Consultant / Technical Services Manager, Cisco Solutions (TC-CS)
Reports to: Directo...
sqlformssalescustomer relationsplsqlcontact center expresscisco unified communicationsvoice portaluser trainingcontact centerspoken englishcisco certifiedcustomer supportsoftware projectproject managerstechnical supportoperating systemsJob Opening Details back to list Reference Code: RRF004499 Job Title: L1 UCCE Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Al...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsrmgiptucceemailalarmsmanagementcomponentsdocumentationcommunicationtroubleshooting
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate eJob Opening Details back to list Reference Code: RRF004395 Job Title: Cisco Architect Category: - Uses knowledge of technology, products, and services to build UC, CC and WFO solutio...
analytical skillscisco ucscall managerstorage solutionssecurity certificationdata privacycontact centersecurity compliancecloud securitydata centerproduct differentiationapplication integrationbusiness requirementsJob Opening DetailsJob Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & ...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliverychange managementproblem resolutionJob Opening Details back to list Reference Code: RRF004486 Job Title: L1 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
call manager expresscisco iptcisco ipcccisco voicecall manageripcc expressnetwork deploymentperformance managementtelecom infrastructurevoice gatewaysiprmgiptitilvoipucceisdnJob Opening Details back to list Reference Code: RRF004468 Job Title: L2 UCCE Engineer Category: PCCE support experience required. Knowledge and hands-on experieince of CUCM and Voic...
voice gatewaycucmucceemailgatewayUnity ConnectionUCCECall Manager ExpressUnity ExpressContact Center ExpressIPCC ExpressCCVPUnified PresenceJob Opening Details back to list Reference Code: RRF004397 Job Title: L2 UCCE Engineer Category: CCNA/CCNP Certification required - Strong Knowledge of CUCM 11.0 and above - Ability ...
cisco unity connectioncall flowvideo conferenceunity connectionvoice gatewaysipb2bvoipcucmuccevlanh323sparkvideobasicemailwebex
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate e
Technical Consultant / Manager,Cisco
Technical Consultant / Technical Services Manager, Cisco Solutions (TC-CS)
Reports to: Directo...
sqlformssalescustomer relationsplsqlcontact center expresscisco unified communicationsvoice portaluser trainingcontact centerspoken englishcisco certifiedcustomer supportsoftware projectproject managerstechnical supportoperating systemsJob Opening Details back to list Reference Code: RRF004403 Job Title: L3 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expressdisaster recovery planningcisco iptcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseservice deliverychange managementdisaster recoveryJob Opening Details back to list Reference Code: RRF004421 Job Title: L1 IPT Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Ala...
cisco voiceIPTUCCEUCCXPCCEJob Opening Details back to list Reference Code: RRF004420 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliverynetwork deploymentJob Opening Details back to list Reference Code: RRF004395 Job Title: Cisco Architect Category: - Uses knowledge of technology, products, and services to build UC, CC and WFO solutio...
analytical skillscisco ucscall managerstorage solutionssecurity certificationdata privacycontact centersecurity compliancecloud securitydata centerproduct differentiationapplication integrationbusiness requirementsJob Opening Details back to list Reference Code: RRF004372 Job Title: L3 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions Cisco ICM/CCMP/CVP/CUIC...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designchange managementnetwork deploymenttelecom infrastructurevoice gatewayTo Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio Design & BUILT :: Ensure technical lead f...
low level designroot cause analysiscontact center expressms sqlcall flowroot causedata centervoice portallevel designdata analyticscontact centercall centerJob Opening Details back to list Reference Code: RRF004250 Job Title: L3 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expressdisaster recovery planningcisco iptcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseJob Opening Details back to list Reference Code: RRF004251 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingJob Opening Details back to list Reference Code: RRF004153 Job Title: L3 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expressdisaster recovery planningcisco iptcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseservice deliverychange managementJob Opening Details back to list Reference Code: RRF004144 Job Title: Network Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
troubleshootingswitchesroutersnetworkingroot cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseciscoL2 IPT & PCCE Engineer Category: IPT & PCCE support and troubleshooting experience required. Knowledge and handson experieince of CUCM and Voice Gateway & LCM. Key Skills: IPT & PCCE Location: MUM Re...
troubleshootingIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCost DownContact Center ExpressOnline Support© 2019 Hireejobs All Rights Reserved