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To perform problem management ( KEDB , Trend analysis , root cause analysis) and Levell -3 support on Cisco IPT service to customers. To Analyse & contribute end to end voice problems resolution , 24...
ciscoipt rootcause ciscovoice trendanalysis voicegateways customerfocus ts officeautomation problemmanagement serviceimprovement communicationskills wan sip ipt ccie cucm mgcp h323 24x7 nalysisrep- SIP, MGCP and H.323 protocols - Voice Gateway and Gatekeeper support and administration - ICM (IPCC, CVP and CTIOS) support and administration - IP Telephony Solution Design and support Skills ...
troubleshooting windows mail oicegateways problemsolving ciscoipt activedirectory solutiondesign projectteams itprojectmanagement technicalsupport voicemail ciscorouters- SIP, MGCP and H.323 protocols - Voice Gateway and Gatekeeper support and administration - ICM (IPCC, CVP and CTIOS) support and administration - IP Telephony Solution Design and support Skills ...
troubleshooting windows mail oicegateways problemsolving ciscoipt activedirectory solutiondesign projectteams itprojectmanagement technicalsupport voicemail ciscoroutersTo perform problem management ( KEDB , Trend analysis , root cause analysis) and Levell -3 support on Cisco IPT service to customers. To Analyse & contribute end to end voice problems resolution , 24...
ciscoipt rootcause ciscovoice trendanalysis voicegateways customerfocus ts officeautomation problemmanagement serviceimprovement communicationskills wan sip ipt ccie cucm mgcp h323 24x7 nalysisrepGood Understanding on Networking (Data or Voice) Must be trained in CCNA(R&S) or collaboration and having certification is a Plus Knowledge in Cisco IPT and Contact center products. Candidate should h...
troubleshooting lan operatingsystems switches ciscoipt contactcenter ipt om checks monit ACD CTI CallCenterDevelopment IEX IVR AvayaProducts etw king remotemonit ing ing collab ation kf ceManagement- SIP, MGCP and H.323 protocols - Voice Gateway and Gatekeeper support and administration - ICM (IPCC, CVP and CTIOS) support and administration - IP Telephony Solution Design and support Skills ...
troubleshooting windows mail oicegateways problemsolving ciscoipt activedirectory solutiondesign projectteams itprojectmanagement technicalsupport voicemail ciscoroutersAbout Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertai...
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