Quality Manager I India

Job Description

• To ensure development and appropriate implementation of Quality & Food Safety guidelines & compliance to Quality Assurance & Food Safety standards, thus establishing robust quality operations and systems.Implement Quality Monitoring & improvement plan from Raw Materials to Finished Goods, review quality and food safety incidents and provide corrective and preventive actions. • Roles & Responsibilities• Maintain QMS (Quality Monitoring Scheme) for Raw Materials process materials, process aids, chemicals, Packing materials and finished goods as per BIS and FSSAI standards.• Compliance of all products & packing as per Bunge Specifications and Standards• Ensure the Quality & Food Safety Management system in place ( ISO9001, FSSC 22000, Kosher, Halal ). Maintain the processes, records, internal audits, external audits.• PCRO and packing give away control(by giving daily feed back to manufacturing team)• Ensuring Calibration of equipments and standardization of chemicals.• Conducting Ring Test between quality officers /plants to ensure repeatability and reproducibility• Ensure the quality of Raw Materials & Packing Materials by conducting regular supplier audits. Supplier ratings on regular basis and share the feedback to procurement team.• Making and circulating quality reports to inform manufacturing team about quality defects for immediate correction.• Rework analysis and reduction.• Conducting HACCP/ studies and ensure the food safety systems in the organisation.• Handling of customer/consumer complaints• Implementing and monitoring GLP, GMP, & Safety systems in Lab• Technical support to Product and Packing R & D for testing, trials, etc.• Evaluation of 2P/3P samples on regular basis with feedback to relevant team• Ensure to follow legal metrology ( printing, weights in packs, calibration & stamping on weights and balance )• Ensure to follow the process of sample testing as per FSSAI requirements for water, oils, fats, etc.• Coordinate with Regulatory bodies like FSSAI, Weights & measures, AGMARK,etc.• Manager the workforce in QA lab.• Finalize the department budget, ensure adherence to department budgets and minimize operating costs and overheads operational• Ensure the system of new product /new machine start up with risk assessment ( Quality & FS ) with actions.• Respond to critical quality complaints from customers, evaluate effectiveness of corrective actions taken for critical market complaints and ensure that complaints are closed in a timely manner• Conduct root cause analysis of the quality related issues/incidents and ensure required countermeasures• Allocate work to subordinates, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency.• Participate in the identification of training and development initiatives for all subordinatesKey Performance Indicators (KPIs)• QFS levels implementation• Reduction of customer/consumer complaints• Internal/External/customer - completion successfully• % Reduction in Cost of Poor Quality• Number of vendor quality audits• Completion of training man hours for the team (for critical skills)• % Cost savings achieved through process improvementsWork Experience• Minimum of 8 years of related experience in Edible oils/Bakery Fats/Process industries in Quality Assurance, ISO systems.Qualifications• First Class in B.E /B.Tech. Chemical engineering / M.Sc ChemistrySKILLS• Communication Skills -good written and oral communication skills• Problem Solving ability• Team Management and leadership• Needs to Travel within the country for Auditing, Vendor rating, sourcing, exchange of information, meetings and workshops• Complete knowledge of FSSAI/Legal metrology/AGMARK• Quality & Food Safety Management System• Computer Skills - Must have experience with Microsoft Office programs• Knowledge of manufacturing process and internal practices• Knowledge of Quality and Process control Tools• 5S/Kaizens