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Vishnu Tech Support

10.00 to 15.00 Years   Pune   14 Nov, 2019
Nuance Transcription Services India Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position summary:

Do you have a passion for infrastructure Engineering around operations problems Improving efficiencies through automation Managing distributed systems As a DevOps Engineer , you will be responsible for the ensuring that our applications are high available , reliable and performing. This includes investigating internally generated and externally generated defect reports , proposing and executing fixes , performing root cause analysis of how defects and performance issues were introduced to production , corrective action implementation , and analysis and knowledge sharing with software engineers. You will also design and implement systems for detecting performance issues and defects within the applications that can be investigated. Creating trend analysis reports for investigating and uncovering trends within the applications performance will also be a major responsibility.

Principal duties and responsibilities:

  • Engage in and improve the lifecycle of services design , deployment , operation and management
  • Responsible for system performance; supportstroubleshoots network issues and coordinates installation of such items as routers and switches with appropriate vendors.
  • Provides training and assists with proposal writing.
  • Conducts project planning , cost analysis and vendor comparisons and works on project implementation.
  • Works with development teams to enhance and improve system operability.
  • Conducts tests of network redundancy , resilience and failover of network elements to ensure up- time standards are fully achieved.
  • Engage in game- day s , proactive incident response management.
  • May be required to provide on- call service coverage with other department employees.

    • Knowledge , skills and qualifications:

      Education: BS in Computer Science , Mathematics , Systems Engineering , IT Systems or commensurate experience (+4 years)

      Minimum years of work experience: 5+

      Required skills:

      • Bash
      • Linux
      • Python
      • Java
      • Docker
      • Helm
      • Kubernetes
      • OpenTracing
      • Prometheus

        • Preferred skills:

          • Public cloud experience
          • SRE
          • APM
          • Other scripting or programming languages

,

Keyskills :
root cause analysisroot cause music makingcost analysis trend analysistime standards customer servicecomputer science

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