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Virtual Relationship Manager Retail Banking

1.00 to 6.00 Years   Pune   28 Jul, 2023
Waytogo Consultants Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    As the leading bank in Asia, Consumer Banking Group is in a unique position to help our customersrealise their dreams and ambitions. As a market leader in the consumer banking business, bankhas a fullspectrum of products and services, including deposits, investments, insurance, mortgages, credit cardsand personal loans, to help our customers realise their dreams and aspirations at every life stage. Ourfinancial solutions are not only the best in the business they were made just right for you.Job Purpose: Acquire clients through e-boarding of the provided leads and nurture the relationship for AUM build upin a steady manner. Establish the Virtual Relationship Channel as a major revenue contributor through effectiveengagement with clients via multiple communication channels Ensure right balance of the product mix and balance NTB (New to Bank NR customers) withincreased penetration of existing customers to deepen the wallet share. Drive and deliver a radical improvement in customer satisfaction scores through timely engagementand redressal of client enquiries. Ensure highest levels of customer satisfaction. Interact with new customers to detail && explain allfeatures && functions of products && assist in on boarding of new clients. EmpowerbankIN clients embrace the value delivery channels to improve transaction efficiency andeffectiveness

Keyskills :
retail salesphone bankingvrmtelecallingoutboundvirtualtelesalesvirtual relationship manager

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