Tech Lead App Support

Job Description

Technical Leader - Appl Support Analyst->> Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates complex software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in multiple complex day-to-day Help Desk functions. Detailed and complex tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to. Provides technical solutions on application problems. Ensures all productions issues are logged and updated as per department policy. Studies, designs and update contingency documentation. Contributes to the achievement of team objectives. Bachelors degree in computer science or a related discipline, or at least 5 years of equivalent work experience required, 4-5 years of experience in applications support or production envirionment required. Experience in the securities or financial services industry is a plus.Technical Leader - Appl Support Analyst->> Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates complex software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in multiple complex day-to-day Help Desk functions. Detailed and complex tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to. Provides technical solutions on application problems. Ensures all productions issues are logged and updated as per department policy. Studies, designs and update contingency documentation. Contributes to the achievement of team objectives. Bachelors degree in computer science or a related discipline, or at least 5 years of equivalent work experience required, 4-5 years of experience in applications support or production envirionment required. Experience in the securities or financial services industry is a plus. QualificationsTechnical Leader - Appl Support Analyst->> Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates complex software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in multiple complex day-to-day Help Desk functions. Detailed and complex tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to. Provides technical solutions on application problems. Ensures all productions issues are logged and updated as per department policy. Studies, designs and update contingency documentation. Contributes to the achievement of team objectives. Bachelors degree in computer science or a related discipline, or at least 5 years of equivalent work experience required, 4-5 years of experience in applications support or production envirionment required. Experience in the securities or financial services industry is a plus.BNY Mellon is an Equal Employment Opportunity Employer.Our ambition is to build the best global team one that is representative and inclusive of the diverse talent, clients and communities we work with and serve and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.Primary Location: India-Maharashtra-PuneJob: Information TechnologyInternal Jobcode: 60614Organization: Operations & Shared Technology-HR13644Requisition Number: 2004103,

Keyskills :
equalemploymentopportunity computerscience financialservices technologymanagement tests science records software helpdesk management securities contingency mpower