hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior Desktop Engineer

3.00 to 4.00 Years   Pune   14 Mar, 2022
TIBCO Software India Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    OverviewWe are seeking a motivated Senior Desktop Engineer with at least three to four years experience to join our internal helpdesk team working a second shift 2pm-11pm supporting our global employees in a hybrid work environment.We are looking for someone with good attention to details, can work both independently and as a member of a team and someone with a sense of the ownership of the allocated tasks.If you are a driven and skilled IT professional, with a strong customer focus and experience in both remote support and on-site projects, this is a superb opportunity to grow your knowledge and make use of your skills in a multitude of environments.You will triage IT support issues and tickets to ensure appropriate assignment, escalation and resolution of all tickets. You will also liaise with several internal and external parties and support teams to address and resolve issues in a timely manner.What Youll Do
    • At least 7-8 years + of experience in a technical support environment required
    • Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk, Incident Management and Knowledge Base Management
    • Knowledge of Desktop Operating Systems, Win10, MacOS, Basic Linux
    • Experience with MDM systems (JAMF, Intune, or similar)
    • Audio/Video knowledge with Zoom
    • Excellent working knowledge of laptop hardware, printers, mobile devices and Video Conferencing equipment (Lenovo, Apple, HP, iPhone, Android, Zoom and more)
    Who You Are
    • Knowledge of Google Workspace products suite
    • Microsoft Active Directory administration experience
    • Strong interpersonal skills with an ability to support and communicate with the users
    • Sound troubleshooting and analytical skills
    • Good command of spoken and written English
    About TIBCOTIBCO Software Inc. unlocks the potential of real-time data for making faster, smarter decisions. Our Connected Intelligence Platform seamlessly connects any application or data source; intelligently unifies data for greater access, trust, and control; and confidently predicts outcomes in real time and at scale. Learn how solutions to our customers most critical business challenges are made possible by TIBCO at www.tibco.com .,

Keyskills :
networkingactive directorytroubleshootingmicrosoft outlookoperating systemsactive directory administrationit supportservice deskremote supportcustomer focus

APPLY NOW

Senior Desktop Engineer Related Jobs

© 2019 Hireejobs All Rights Reserved