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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Sales / BD |
EmploymentType | Full-time |
Good Functional knowledge of end to end customer service processesGood Understanding of Contract Management process( Move in/ Move out/ Reversals)Good Understanding of Sales process, in particular; New Connections/ Change of SupplierExpose to C4C process functionalities useful but not compulsoryTechnically and functionally experienced in required Workflows for customer serviceKnowledge of configuration required for Customer servicesWorked of Front office processesExperienced in ABAP skills , User EXITS, BAdis, Enhancement Spots, Implicit enhancementsExperienced in Object oriented ABAP and BOR objectsGood knowledge of ISU FMs and BAPIs to create move in/ move outs and relevant process.Knowledge of IDEX functionality and relations with workflows usefulCandidate should have good communication skills (business communication skills).Ability to read ABAP and advantage,
Keyskills :
front officebusiness processspotsenhancement pointssalescontract managementsales processisubadisuser exitssapmanagementcustomer servicefmscommunicationexitsabapcommunication skillsbillingbapis