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Retail Store Manager

3.00 to 6.00 Years   Pune   16 Sep, 2024
Aditya Birla Management Corporation Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    play and store experience schemesKey Result Areas/AccountabilitiesSales- Achieve sales target for all products at store- Ensure and monitor quality of acquisition through the storeRevenue- Deliver revenue targets for the store- Increase revenue per footfall by aiding customers purchase decisionsROI- Achieve profitability (Return on investment) targets for the store- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)Customer Service- Manage churn and achieve customer satisfaction for walk-in customersStore Management- Ensure adherence to store processes in terms of documentation and systems- Ensure infrastructure / store upkeep- Maintain availability of stock at the store while adhering to norms- Ensure appropriate placement of pop-ups and product displays at storeMarketing- Execute marketing, branding and promotion activities- Ensure fliers/ brand POS are available at store- Resolve channel-specific issues within specific timelinesPeople- Resolve store-specific issues within specific timelines- Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees- Identify gaps in performance of immediate team and ensure training to bridge the sameCore Competencies, Knowledge, ExperienceCritical Success Factors- Continuous Learning & Empowering Talent- Building Team Commitment- Leads Decision Making & Delivering ResultsThreshold Functional Competencies- Products, Services and Technology Knowledge - ConsumerDifferentiating Functional Competencies- Sales Planning and Forecasting- Solving Problems- 1-5 years of experience of retail store and customer relationship management- Revenue Target achievement and cost managementMust have technical / professional qualificationsEssential : GraduationDesired : full time post - graduation in business management/MBA

Keyskills :
retail store operationsfloor managementvisual merchandisingstore management

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