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Need now Area Manager - Prospect Personal Loan/Senior Area Manager

3.00 to 5.00 Years   Pune   03 Sep, 2023
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    * Duties and Responsibilities - Coordination with Various channel partners Ensure timely campaigns are run through dedicated campaign managers Seamless movement of leads from various channels to 2 Regional call centers (RCC) Ensure timely action on leads at call centers through 2 on role RCC managers 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Maintaining Lead Daily Run Rate Call center capacity planning & caller quality management Tracking MISs to ensure lead actionability at field & call centre 5. DECISIONS (Key decisions taken by job holder at his/her end) Selection of optimum marketing channels to ensure lead flow Re-engagement strategy to ensure optimum business through leads 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Inside stakeholders are Call center managers business managers External Clients Roles you need to interact with outside the organization to enable success in your day to day work Manage vendors for campaign. Engage with call center partners to ensure higher caller uptime 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Deliver 100% of the business through Bareli Call centre for Bareli team Deliver 100% of the business through Chennai Call centre for Chennai team Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 3 Number of Direct Reports: 3 Number of Indirect Reports: NA Number of Outsourced employees: 0 Number of locations: PAN India Number of products: 1 (Prospect Personal Loans) , * a) Qualifications Graduate or post Graduate b) Work Experience More than 3 years of relevant experience Experience in Direct to customer, Data Driven business delivery

Keyskills :
salesmanagementbusiness developmenttarget

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