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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesTo effectively monitor and control the delinquency rates of the secured portfolioTo effectively monitor and review delinquent and Charged-off accounts of retail portfolio, to ensure successful Recoveries with the objective of minimizing Net Credit Loss.To ensure that effective Legal measures are taken against Delinquent Customers to safeguard the interest of the Bank.Our Ideal CandidateNegotiate & collect overdues from customersTo provide feedback to senior internal & external stakeholders in order to define processes.Ability to relate to Product policies & possess credit appraisal perspectiveMonitor and control Delinquency and Credit Losses for retail productsExercise adequate control over Inhouse performance in terms of recruitment & training offield collectors, Managing collector productivity, Capacity Planning, completion of relevanttrainingEnsure proper documentation of Collection related activities and updation of CACSTimely assignment of Collection casesConduct periodic auditsEnsure updating of database for accountholders change of addressesFollow all related procedures/documentation wherever applicableLiaison with Legal/Law Enforcing Authorities for speedy recovery processEnsure legal recourse and follow up on delinquent accounts where applicable so as tominimize lossesAssist Fraud Control unit in investigationTimely closure of customer escalations and proactive reporting of trends noted,
Keyskills :
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