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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | General / Operations ManagementHousekeeping |
| EmploymentType | Full-time |
A hotel management trainee has to work in close association with different departments in a hotel and assist them in their daily routine operations. A trainee is required to understand the overall operations of the hotel while specializing in one or two areas. Hotel management trainees may have to work closely with front desk managers, culinary department, general managers, convention and event planner, housekeeping department, and learn from them. A hotel management trainee is supposed to acquire a good working knowledge of the hospitality sector with special attention to dealing with customers. The various roles and responsibilities of individual department are:Front OfficeRegistration of guests and assigning roomsMaintain an inventory of reservation, vacancies and room assignmentsAnswer enquiries regarding hotel services, provide assistance and respond to guests complaintsFood & BeverageGreeting customers, escorting them to seats, taking food and drink orders, and serving food and beveragesAnswer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment.Co-coordinating with team workers to plan events, parties etc.HousekeepingResponsible for maintaining the hygiene and appearance of the hotelServicing and maintaining the guest rooms and replenishing stock as and when needed.Providing service items to guest rooms upon requests from the guestsFood ProductionPreparation of simple food items like vegetable preparation, salads, cold starters etc.Work according to established health and safety guidelines. Kept the kitchen area clean and hygienic.Keep a check on stock and order for replenishments as and when necessary.SalesSelling room rights to individuals, corporate.Competencies and Skills RequiredFront OfficeShould be able to sell hotel services to the customerStrong Problem solving and interpersonal skillsExcellent Communication skills
Keyskills :
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