Good apportunity Analyst-SCM

Job Description

Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative to handle a variety of pre-sales or post-sales service functions. Provide assistance to sales functions across EMEA (incl. Brand Label Sales) and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements. Resolves problems by applying established policies, procedures and tactics. Manage and support the export business processes from the order entry until the shipment is delivered and invoiced Keeps close connection to PDD Production Network and DHL Pohorelice team to ensure high on-time delivery performance and whilst customer stock level in Hub Pohorelice is minimized Point of reference for customers for all types of commercial requests: solve complex, high impact problems. Participates regular operational calls (led by SCCs and Brandlabel Sales support) with key customers to sustain and ensure close cooperation and improve Order Management process Drive customer loyalty through increased productivity, improved value and through a high performance culture.Senior responsibilities: Hold trainings and training follow up for new employees/projects Has the knowledge of all the accounts handled by the team Helping out the Team and Team Leader with reporting tasks Being first point of escalation in case of absence of Team Leader Supervising process improvement and process description update Participating in business meetings/ leading ad-hoc meetings with the team Ensuring cross-functional operations Key user in SAP, first contact point for other team members in case of technical questionsQualifications Education level required Graduate in Engineering or Equivalent/ Post Graduate in any stream Years and area of experience required 7+ Years of experince in SCM Technical knowledgePurchasing exposure in Manufacturing or Electrical Industry or shared service center Domain Knowledge - SCM & Order Management- MustERP Knowledge: SAP Reporting and Analysis PO and Supply Management Order Mgt (ERPs / IT Applications/CRM Application) Master Data ManagementSoft skills Effective Communication, Decision Management, Strong Negotiation Skills, Critical & Analytical thinking, Interpersonal Skills, Agile learner and collaborative approach; Knowledge in Microsoft Excel, Office and Power Point; Customer Centric Approach; Escalation Management and Solution provider; Effective CollaborationWhat you will get from usEaton s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It s where bold, bright professionals like you can reach your full potential and where you can help us reach ours. Eaton s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Job: Supply Chain / Logistics Region: Asia Pacific Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position : No Does this position offer relocation : Relocation from within hiring country only Travel: No ,

Keyskills :
delivery performancecustomer loyaltyboard of directorscustomer centric