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Customer Support Manager

5.00 to 10.00 Years   Pune   17 Jan, 2024
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaCustomer Care ExecutiveOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Keeping records of customer interactions, transactions, comments, and complaints. Providing feedback on the efficiency of the customer service process. kindly send your update cv/resume to this email id ( hidden_email ) for more details regarding the job.

Keyskills :
customer service operationscustomer developmentrelationship managementcustomer supportcustomer relationshipcall qualitycontact center operationscustomer service

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