Computer Operator and Phone Banking Officer

Job Description

Hello Candidates, Here is big opportunity opening for the banking sector for fresher or non fresher candidates.. Profile = Back office, Front Office, Accounts, , Operation, Data Entry, verification, KYC, Coordination, Salary = 18,500.00/- to 65,500.00/- Qualification-12th, Graduate, Post Graduate, Etc. COMPUTER OPERATOR 1 Provides data by operating a computer. 2 Determines sequence of operations by studying production schedule. 3 Performs defined tasks per documented instructions/processes. 4 Prepares equipment for operations by accessing software in computer. 5 Communicating with upper management to develop strategic operations goals. 6 Developing strategic long-range plans to achieve strategic objectives. 7 Creating and managing the organizations fiscal operating and capital budget and expenses. Phone Banking Officer Business Group: Phone Banking, Retail Banking Group (RBG) Grade : Officer/ Senior Officer Background: Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone. Roles & Responsibilities: Handling and resolving customer complaints/ queries over phone Providing customers with relevant product and service information Cross selling various banking products to customers over phone Key skills: Fluency in spoken English & Hindi language Open to work in rotational shifts Competencies: Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties) Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive) Graduate with 0 to 4 years of experience. If you need any information kindly call to the HR REEMA SHARMA:-9718266467