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Associate Support Engineer(PO-234-OP)

1.00 to 3.00 Years   Pune   22 Apr, 2022
TIBCO Software India Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    OverviewExperience - 1 to 3 yrs (IBI Supoort)What Youll Do
    • Strong troubleshooting and analytical skills. Relevant technical customer support experience focused on debugging software issues beneficial
    • Experience of programming languages (JAVA/ C/ C++/.Net) and debugging skills
    • Experience of Linux and Windows operating systems and ability to simulate/ debug problems on these
    • Knowledge of several of these technologies: Business Intelligence/Analytics tools, J2EE, JMS, XML/ XPATH, web services, web development, app/ web servers, networking, TCP/ IP, HTTP, REST/ SOAP will be an added advantage
    • Knowledge of databases (Oracle /SQL Server / DB2) and proficient in writing / analyzing SQL queries
    • Fluent English with excellent verbal and written communication skills. Other additional fluent European languages welcomed in our international environment
    • Comfortable with a high-volume workload with the ability to multitask and prioritize
    Who You Are
    • Ability to self-motivate and work with a can-do attitude even when it seems like an issue cannot be fixed
    • Willing and available to deal with critical issues outside of business hours
    • May need to work in the following shifts on a rotation basis:
    • APAC / Early morning shift (~4:30 am - 1:30 pm IST)
    • EMEA shift (~12:30 pm - 9:30 pm IST)
    • US East shift (~3 pm - 12 am IST)
    • US West or night shift (~9:00 pm - 6 am IST)
    About TIBCOTIBCO Software Inc. unlocks the potential of real-time data for making faster, smarter decisions. Our Connected Intelligence Platform seamlessly connects any application or data source; intelligently unifies data for greater access, trust, and control; and confidently predicts outcomes in real time and at scale. Learn how solutions to our customers most critical business challenges are made possible by TIBCO at www.tibco.com .,

Keyskills :
networkingactive directorytroubleshootingoperating systemstechnical supportweb serversweb servicesweb developmentcustomer support

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