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WALKIN FOR CUSTOMER RELATIONSHIP OFFICER MAJORLY DAY SHIFTS

0.00 to 3.00 Years   Noida   23 Jul, 2019
Hinduja Global Solutions Limited
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwideHinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.GREETINGS from HGS.Dear Candidate,We are happy to inform you that your CV has been shortlisted for an interview with HGS for Customer Relationship Officer Profile.1.) CUSTOMER RELATIONSHIP OFFICER

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Willingness to work in Rotational Shifts (24x7)Desired Profile:-Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customers problem.The major skills and competencies required for this role:
  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Basic Computer knowledge
  • 5 Days working
  • Any Graduate
SALARY STRUCTURE2.4 Lac for Fresher+ Incentives2.6 Lac for Experience + IncentivesKindly Note, Excellent Communication is MANDATE.(WRITE Harshith on top of your resume)Contact PersonHarshith 9953839798Call or Whatsapp on the numbers mentioned above.Interview Dates: 12th to 18th July 2019

Keyskills :
bpoccevoicecrocallingnboundtellecallingfreshercallcenterinboundprocessinboundcallcenterinboundcustomerservicecustomercarecustomerservicevoiceprocess

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