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Product Manager

6.00 to 8.00 Years   Noida   29 May, 2019
Ways and Works Consulting LLP
Job LocationNoida
EducationNot Mentioned
SalaryRs 10 - 14 Lakh/Yr
IndustryIT - Software
Functional AreaProduct Management
EmploymentTypeFull-time

Job Description

Job Responsibilities:

  1. Contribute to product strategy and vision for Contact Center Suite of Products, by leveraging customer and market analysis
  2. Write product requirements and user stories for features and enhancements
  3. Review customer & internal feedback, prioritize it, and transform it into clearly defined product requirements
  4. Guide user experience design planning and delivery with the UX team. Be the customer advocate for solution designs
  5. Work closely with developers and QA resources to ensure releases meet -- and exceed -- customer expectations
  6. Coordinate with other product managers across geos to deliver product functionality that set us apart from our competition
  7. Run internal and external beta programs prior to releases to ensure customer success of new functionality. Test and drive issues to closure during the beta period
  8. Be the most knowledgeable person in the company on the product.
  9. Help the consulting and sales teams solve problems and discover innovative answers to hard questions
  10. Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations
  11. Collaborate with Marketing and Sales to develop product demos, positioning, value proposition and pricing.
  12. Managing internal/external release enablement
Looking for candidate who has experience in IT Product Management ,as product manager, exp in contact center, handling customers,coordinating with client, developers, QA team.,Customer Success,to get your interview schedule call at9953328778 Neha

Keyskills :
esigning user guideit product managercustomer experiencecustomer experience managementproduct managementsr.product managercontact center expereinceplanningmarket analysisproduct managermanager product

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