FRONT OFFICE EXECUTIVE

1.00 to 5.00 Years Noida 16 Sep, 2024

HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED

Job Location	Noida
Education	Not Mentioned
Salary	Rs 1.5 - 3.0 Lakh/Yr
Industry	Hotel / Restaurant
Functional Area	Front Office / Receptionist
EmploymentType	Full-time

Job Description

Job Brief:We are looking for a Front officeExecutive to our reception area. You will act as the face of ourcompany and ensure visitors r eceive a heartwarming welcome. You will also coordinate all front deskactivities, including calls, reservations, and guests services.As a Front officeExecutive , you should combine a pleasant personality with a dynamic professionalattitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints andhas a solid customer service approach.Ultimately, you should be able to ensure our front desk provides professional and friendly service toour customers.Responsibilities:1. Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms, andinformative leaflets)2. Train, supervise and support office staff, including receptionists, security guards and callcentre agents3. Ensure timely and accurate cust omer service4. Handle complaints and specific customers requests5. Troubleshoot emergencies6. Monitor stock and order office supplies7. Ensure proper mail distribution8. Prepare and monitor office budget9. Keep updated records of office expenses and costs10. Ensu re companys policies and security requirements are metRequirements and Skills:Requirements and Skills:1. Hands on experience with office machines (e.g. fax machines and printers)Hands on experience with office machines (e.g. fax machines and printers)2. Thorough knowledge of customer service, office management and basic bookkeeping Thorough knowledge of customer service, office management and basic bookkeeping proceduresprocedures3. Proficiency in English (oral and written)Proficiency in English (oral and written)4. Solid knowledge of MS Office, particularly Excel and WordSolid knowledge of MS Office, particularly Excel and Word5. Excellent communication and people skillsExcellent communication and people skills6. Good organizational and multitasking abilitiesGood organizational and multitasking abilities7. ProblemProblem--solving skillssolving skills8. High School High School diploma:diploma: additional cadditional certification is a plusertification is a plus.

Keyskills :
FOE

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