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Assistant Manager Noida

6.00 to 11.00 Years   Noida   14 Sep, 2023
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job descriptionResponsibilities:
    • Handle large amount of outbound calls
    • Identify customers needs, take customers information, align them with the sales team
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our call center database in a comprehensible way
    • Meet personal/team qualitative and quantitative targets
    Requirement:
    • Previous experience in a customer support role
    • Track record of over-achieving quota
    • Strong phone and verbal communication skills along with active listening
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively
    • Excellent communication skills
    • Efficient in MS Excel

Keyskills :
salescrmcustomer support

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