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Application Tech Support Practitioner

6.00 to 8.00 Years   Noida   28 Mar, 2023
Accenture
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com
    • Project Role :SW/Application Tech Support Practitioner
    • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
    • Management Level :9
    • Work Experience :6-8 years
    • Work location :Noida
    • Must Have Skills :Micro Focus Operations Manager i
    • Good To Have Skills :No Technology Specialization
    • Job Requirements :
        • Key Responsibilities : a: Design automation approaches using MFOO b: Deploy automation using Python, PowerShell, Splunk c: Integrate with ITSM tool to enable end to end zero touch automations d: Work with business and delivery teams
        • Technical Experience : a: Experience in Design, Development and deployment of MFOO based use-cases for Infrastructure automation b: Must have good working knowledge and experience on automated Infra provisioning tools and their design c: Hands-on experience with PowerShell based automation d Hands-on experience with setting up complete automation environment and designing automations over Ops framework e: Good to have Python, Splunk, Linux and Windows hands-on experience
        • Professional Attributes : a: Flexible with work timing shouldnt be constrained to stretch hours when required b: Well versed Corporate ethics and compliance c: Self-motivated d: Good team player
        • Educational Qualification : a: B-Tech or MCA
      • Additional Information : a: Good communication, presentation, technical documentation and collaboration skills
    ,

Keyskills :
customer relationssalesdeliverymanagementprofessional servicescommunication skills

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