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Windows Application Engineer - South African MNC

5.00 to 10.00 Years   Navi Mumbai   01 Jul, 2020
Payera Business Solutions LLP
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

JOB DESCRIPTIONDesignation: Windows Application EngineerJob Role Profile: MS Windows Application Service EngineerBusiness Unit: Infrastructure & OperationsRelevant ExperienceRole in current employment:

  • 4-5 years relevant experience;
  • End-User Support experience;
  • Scripting skills will also be advantage
  • Development, Database and Infrastructure experience would be advantageous;
  • ITIL v3 certification would be advantageous;
  • Application knowledge: Dot Net Framework and IIS will be advantage
  • Requirement is not for an AD administrator looking for someone who can work together with Developers understanding how their applications are influenced by the Operation Systems.
Key accountabilities/KRAs/KPIs:
  • Proactively identifying problems and managing risks that might compromise the availability of applications.
  • End to end monitoring of service and application availability.
  • Providing 2nd level end-user support for a portfolio of applications.
  • Problem analysis for a portfolio of applications across multiple platforms.
  • Restoring services after a break in availability.
  • Maintain service availability according to Service Level Agreements.
  • Continuous improvement of service availability and performance levels.
  • Participation in the release management of new applications/upgrades/changes.
  • Capacity planning for the Applications Portfolio.
  • Preventative maintenance activities, such as Security Updates Life cycle management of Application services.
  • Vendor engagement for problem resolution and application support.
  • Disaster recovery and business continuity planning for Application services.
Skills & CompetenciesTechnical: Optional/ Advantages:
  • TICK and ELK (Open Source monitoring tools)
  • GIT
  • Ansible
  • Python scripting
Competencies
  • Excellent problem solving, organizational and communication skills;
  • System analysis skills;
  • Must be willing to work after hours and perform standby duties on multiple applications;
  • Must be able to work under pressure;
  • Must be a team player and able to build relationships;
  • Must be detail oriented

Keyskills :
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