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Hiring for customer service executive

0.00 to 2.00 Years   Navi Mumbai   29 Mar, 2019
Genetic Callnet Consultancy Private Limited Hiring For Genetic Callnet Consultancy Private Limited
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Dear candidates,We have urgent openings for a leading company into inbound voice process.Location :- GhansoliSalary:- up to 16k inhandQualifications:-H.S.C./Graduate fresher or experience can apply.Timings :- 24*7 rotational shifts ( Any 9 hours shift)Working days :- 6 working days with 1 rotational off.JOB DESCRIPTION :-

  • Its an inbound customer service profile
  • Candidates with good communications can apply.
  • Identify and assess customers needs to achieve satisfaction.
  • Managing incoming calls and customer service inquiries.
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Interested candidates can revert on simran.geneticcallnet@gmail.com or can whatsapp your resume on 8879978968 .Regards,Simran ChawlaGenetic Callnet.

Keyskills :
csecsanternationalbponightshiftinternationalvoiceprocessdomesticvoiceprocessdomesticprocessvoicesupportservicevoiceinternationalvoiceinboundccevoiceprocesscustomer

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