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Executive International Voice Process BPO (1 2 yrs) Navi Mumbai/Mumbai (After Sales/Customer Service)

0.00 to 10.00 Years   Navi Mumbai, Maharashtra   03 Sep, 2024
Job LocationNavi Mumbai, Maharashtra
EducationNot Mentioned
SalaryNot mentioned
IndustryNot mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

We are hiring talent for International Voice Process Executive.- Freshers Can Apply- Hiring for an Associate for an International(US) Voice Process.- Work From OfficeLocation : Hinjewadi Phase 2Salary : Upto 3 LPA Night Shift BonusKey Responsibilities :1) Handle inbound calls from customers regarding technical issues related to internet services.2) Diagnose and troubleshoot internet connectivity, router configuration, and related issues.3) Assist customers with account-related inquiries and billing questions.4) Provide step-by-step instructions and guidance to customers on problem resolution.5) Document all customer interactions and resolutions accurately in the system.6) Ensure high levels of customer satisfaction through effective communication and problem-solving.Required Candidate profile :- Customer Service for US Voice Process.- Must have competed 102 or If Graduate then minimum of 1 yrs of experience. - Excellent ENGLISH Communication skills are MandatoryPerks and benefits :- Night Shift Allowance- Pick and Drop - Available.Role : VoiceIndustry Type : BPO/Call CentreEmployment Type : Full Time, Permanent (ref:updazz.com) updazz .com

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