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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 7 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Pre-SalesSales Support / MIS |
| EmploymentType | Full-time |
JOB TITEL - COLLECTION MANAGERREPORT TO ZONAL MANAGERManaging and monitoring delinquent account collection for the assigned portfolioManaging a team of manager and team leadersCoordinating with business and collection function across locationAppointing, managing & developing collection vendors to ensure collections from delinquent customers.Ensuring call center activities are supported by robust field management.preparing MIS report to provide feedback to seniors,viz collection,work flowDefining the parameters for evaluating and reviewing the pickup activities and implementing corrective action.Putting vendor management in proper shape to ensure smoother operations.Formulating various processes related to customer services in initial phase and their compliance.Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.Ensuring collection strategy execution as per plan and capacityMaintaining Attrition levelKEY RESPONSIBILITIES -Storng analytical and problem solving skill.Strong decision making skill.Strong inter-personal skill.SALARY - 4 LC TO 7 LCSKILL REQUIRED ; 4-6 YRS EXPERIENCEGOOD COMMUNICATION AND PLEASING PERSONALITY.HIGH LEVEL OG DRIVE/ENTHUSIASM.LOCATION - NAVI MUMBAI
Keyskills :
vendorbusinessstrategyportfolioevaluationattritionconductingmissalaryvizanalyticalvendorsmanagementmonitoringroblemsolvingstrategyexecutioncollectionstrategyvendormanagementcallcenter