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Executive DE Experience

0.00 to 3.00 Years   Nagpur   12 Dec, 2019
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job Description

  • Plan, coordinate, implement any city level engagement activity needed.
  • Plan, budget, track spend and impact of all engagement activities.
  • Ensure new DEs learn the processes and get comfortable in the system in the shortest possible time.
  • Conduct regular surveys, focus group discussions and frequent interaction with DEs at hubs to hear their issues and understand their needs.
  • Share feedback on DE sentiment, issues faced at an area level regularly to ops head and central operations.
  • Track end to end closure of issues raised by DEs.
  • Track any insurance claims from DEs and ensure they are addressed on time.
  • Track NPS across areas and identify issues.
Required Key Skills
  • Proven track record of taking ownership and driving results
  • Strong fluency in local language
  • Strong interpersonal and communication skills, including strong writing and speaking skills
  • Demonstrated ability to lead projects with cross - functional teams
  • Excellent in basic Microsoft office tools knowledge and data management
At Swiggy, we never stop searching for innovative ways to put our consumers first, provide opportunities for our partners and employees alike, and nurture our business. Our journey towards becoming India s leading food ordering and delivery platform is not short of a roller - coaster ride. All this way made possible because of our unwavering belief in our core values, from which we built Swiggy s culture, brand and behavior. ,

Keyskills :
ms office toolsms office data managementdriving results microsoft officeinsurance claims group discussionsbusiness development

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