Customer Support Associate

Job Description

Hi,We are looking for Customer Support Associate.Eligible Criteria:
• Hiring Fresher & Experience in voice process.
• Should have excellent communication skills.
• Salary 1.8 to 3.0 LPA
• Work From Office
• Virtual Interview on Telephonic /MS Team (Video)
• 6 days working, 1 day rotational off/ 5 days for (International)
• Work Location:Nagpur, Bhopal
Job Description
• Ability to effectively communicate his/her thoughts in a well-organized manner
• Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
• Ability to handle difficult or irate customers effectively
• Ability to set expectations and deliver information in a positive and articulate way
• Investigates and takes action to meet customers needs
• Solves routine problems effectively, gathering the information necessary from the customer
• Applies systematic approach to solving problems
• Professional and positive in interactions with others and is able to establish rapport quickly
• Treats others with courtesy and respect
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals

Keyskills :
international bpoeffective communication skillsinternational call centerverbal communicationdomestic voice processcustomer service