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Outbound Sales Team Leader

1.00 to 6.00 Years   Mumbai   28 Aug, 2024
Hinduja Global Solutions Limited (HGS)
Job LocationMumbai
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryBanking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Hiring for Team Leader !!!Location - ThaneQualification - GraduateMinimum 1 year experience mandatory
    • mplement, manage, and track goals for individual outbound lenders.
    • Provide leadership, training and daily management of the team .
    • Teach and coach account and renewal managers on use of the outbound tools, sequences and processes.
    • Ensure associates daily performance goals are met.
    • Identify issues affecting customer satisfaction caused by operational issues and act as a key change agent for the organization in developing solutions.
    • Assist in identifying staffing needs and participate in the selection process.
    • Develop outbound approaches and messaging for install base sales teams that lead to higher levels of customer engagement and expansion pipeline.
    • Implement the outbound programs directly and through account and renewal managers.
    • Regularly report on key individual and team metrics to identify strengths and areas for improvement.
    • Collaborate with marketing team members to obtain and advise on content that will support your approaches and messaging.
    • Monitor productivity and results relative to established objectives and ensure appropriate steps are taken to achieve sales goals and maintain high levels of member satisfaction.
    • Conduct research, analyze, and make recommendations for enhancements and new consumer lending call lists.

Keyskills :
cold callingvoiceoutbound salesprocessinboundlead generationsalesteamleader

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