Customer Support Role International Voice Process Telecom (0 3 yrs) Bangalore/Mumbai (After Sales/Customer Service)

0.00 to 10.00 Years Mumbai, Maharashtra - Bangalore, Karnataka 22 Aug, 2024

Job Location	Mumbai, Maharashtra - Bangalore, Karnataka
Education	Not Mentioned
Salary	Not mentioned
Industry	Not mentioned
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Excellent Opportunity for graduates looking for international voice process (telecom support) job with top MNC in Bangalore and MumbaiProcess - International Voice (Support), UK Shift, 2 weekly offsSalary Offered - 3 to 5.4 LPAMode of Work - WFOLocation - Bangalore (Mahadevapura) and Mumbai (Airoli)Shift Timing - 12 PM onwards to 12 AM window, but 9 hours working, including weekends. 2 Weekday offs will be provided which would be rotational.Role DescriptionThis is a full-time, on-site International Voice Process role located in Bengaluru and Mumbai. The employee will be responsible for handling inbound and outbound calls with customers, providing exceptional customer service, and meeting performance metrics.- Call Handling from Customers and resolving the issues.- Supporting the Query and do the needful.- Reporting to the team lead.- Proactive work to be done.QualificationsEducation Background- Any GraduationExperience - 0 to 3 Years (Any BPO or Recruitment experience)Freshers can also apply- Proven work experience in an international contact center environment (preferably International) in making/receiving calls.- Should have neutral accent- Excellent communication skills (verbal and written).- Agile and flexible with work schedule.- Logical and analytical thought process.- Willing to work in any UK shift- Willing to work in rotational shifts and rotations week off as and when requiredTo Apply - Interested candidates need to share detailed resume through WhatsApp to 8147221509 or through mail with subject line Voice Process .Any Query WhatsApp 8147221509 (ref:updazz.com) updazz .com

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