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Customer Service Representative

0.00 to 10.00 Years   Mumbai, Maharashtra   03 Sep, 2024
Job LocationMumbai, Maharashtra
EducationNot Mentioned
SalaryNot mentioned
IndustryNot mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

ABOUT US: Kaamwalibais.com is a Mumbai-based company with over 16 years of experience in providing housemaids, babysitters, cooks, patient care, aayas, peons, nurses, ward boys, elderly care, and more. We are committed to providing reliable and trustworthy services to our clients. ROLES & RESPONSIBILITIES: This is a full-time on-site role for a Customer Service Executive. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The role involves interacting with Maids over the phone, and in-person. The Customer Service Executive will also be responsible for maintaining customer, maids records and ensuring customer satisfaction. EXPERIENCE: Minimum 6 months exp. as a CSE / B2C Sales / Tele calling Sales (Freshers willing to work are also welcomed) QUALIFICATIONS: SSC / HSC / Bachelors degree in any field JOB LOCATION: MAROL, ANDHERI EAST SKILLS:

  • Excellent communication and interpersonal skills
  • Ability to handle customer inquiries and complaints
  • Strong problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in English, Marathi and Hindi
  • Candidates with experience in customer service will be given first preference.
Job Types: Full-time, Fresher Salary: From 912,000.00 per month Benefits:
  • Cell phone reimbursement
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Customer service (Required)
  • total work (Required)
  • Telecommunication (Required)
Language:
  • English (Required)
  • Hindi (Required)
  • Marathi (Required)
Speak with the employer91-XXXXXXXXXX

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