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| Job Location | Mumbai CityDate: 28 Sep - 04 DecVenue: 4/48 Dheeraj Heritage Business Centre SV Road, Near Milan |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 2.5 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Operations Management / Process Analysis,Technical Support / Helpdesk |
| EmploymentType | Full-time |
Greetings from Advait,We are having urgent openings for Experienced candidates in Atm Monitoring team.Job location - Santacruz west.Following is the job description for the same:-Job Responsibilities:-Working for atm MonitoringDispatch the First Level Maintenance calls to the concerned Field Engineers(Custodians) to make machine operational.Incident ManagementTaking follow-ups on pending calls & closures.Handling all kinds of queries (Customer/Bank), escalation calls etc.To co-ordinate with customers & develop good relations with them.Replying on E-mails on time to customer as well as seniors.Skills required:-Basic knowledge of Micro Soft Office (Excel, Word)Effective communicationDecision MakingReady to work in pressureShift Details:-Ready to work in shifts( Day rotational shift).Six days working in week.
Keyskills :
customer servicecustomer supporthelp desk operationsimccustomer carehelpdeskatm monitoring
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