We are recruiting for Senior Business Analyst

Job Description

*The Role Responsibilities Job Summary
• Ensure all requirements are gathered, validated, and covered in all relevant documents.
• Provide detailed walkthrough to Technology team.
• Support Product Owner from ideation, design, development, and implementation activities.
• Identify, refine and document business requirements throughout the life-cycle of implementation.
• Work closely with the business team, product owners, technology team and interface teams to achieve key milestones, deliverables and tracking to ensure success of the overall project delivery.
• Communicate effectively with technology teams and interface teams (up and downstream systems) to establish appropriate solutions to meet business requirements.
• Support testing team as required ensuring product quality.
• Perform analysis and prepare test cases covering various scenarios.
• Ensure proper documentation and sign-off from stakeholder are properly maintained.
• Promote an environment of performance, collaboration and compliance, to ensure risks and issues are raised and blockages are resolved in a timeline manner.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Financial Crime Surveillance Operations (FCSO) to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Compliance.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Financial Crime Surveillance Operations (FCSO) team.
• Product Owners across teams.
• Technology teams across FCSO.
Our Ideal Candidate
• Bachelors degree.
• 6 - 10 years of experience.
• Proficient in Excel, Mural, JIRA, Confluence page.
• Experience and in-depth understanding in a product management / business analyst role in a financial institution, ecommerce or online environment.
• Strong analytical skills and able to assess multiple systems for troubleshooting.
• Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).
• Understanding the Customer Experience design and user experience principle to design customer journey s.
• Possess ability to perform interface mapping between upstream and downstream applications.
• Excellent communications skills, confidence, and ability to work with an international team in a cross-cultural and geographically dispersed workplace.
• Should possess qualities that would be useful in multiple stakeholder management.
• Motivated, able to work independently, proactively, and efficiently in a fast paced and changing environment.
• Good understanding of Request For Information (RFI) process would be preferred.
• Skills to execute basic User Testing for developed product.
• Good problem solver and decision maker.
Role Specific Technical Competencies
• Analytical Skills
• Presentation Skills
• PowerPoint and Excel
• User Story
• Mural, JIRA, Confluence
• Communication skills
• Human-centred design
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers ,

Keyskills :
customer relationsdocumentationcustomer experience designagile