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TOP BPOS hiring - French(Customer Service Executive) upto 6 Lkhs

0.00 to 4.00 Years   Mumbai City   26 Dec, 2022
Gratitude India Manpower Consultants Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    To apply for this position click on the link and directly shortlists for the interviewhttps://www.myglit.com/lateral/cref/6067ad31f6Working in partnership with our Clients, we are looking to grow our FRENCH team of expert Customer Service Representatives. With full training provided, you will support customers who are having challenges and are contacting us via phone, email or chat. Delivering a world class customer experience is a key, and as part of this you will offer eligible customers the best service.Task:Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiriesGive information about the product or service to existing customers and prospectsTransfer more difficult inquiries to higher level if necessaryDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfiedProactively propose improvements and feedback in processes and ways of working to Team Management / Operations ManagerMaintain received information properly in the systemSkills:Fluent in spoken and written FRENCHWith very good command of EnglishExcellent communicatorSuperb at building rapport with customers.Good at numerical and verbal reasoning skillsEducationHigh school diploma or equivalent

Keyskills :
call center operationsnon voicefrenchbpovoice

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