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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 1.5 Lakh/Yr |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
TECHNICAL SUPPORT ENGINEER:LOCATION : DAHISARTechnical Support Engineer prioritize and manage the workflow.Technical Engineer diagnose, troubleshoot, and resolve issues byquestioning customers about the issues they are facing in a detailedfashion so that they understand the nub of the problems.Engineers design computer systems to meet the particular requirements oftheir organization or clients.Technical Engineer should possess the ability to learn and work onchanging and emerging technologies.Technical Support Engineer are the first point of contact for clientsfor issues concerning their computer systems and equipment.Technical Engineer keep track of users system issues until they areresolved by adhering to the agreed timelines.To resolve complex problems, engineers interact with clients throughphone, emails or chats and provide unambiguously written instructions ortechnical manuals.Engineers maintain procedural documents and reports.Technical Engineer follow standard procedures of their organizations toresolve issues by escalating them to the relevant internal departments.Technical Support Engineer provide accurate feedback to customerspromptly.Technical Engineer ensure proper logging of all issues.Engineers follow up with clients to make sure their computer systems arefunctioning properly after troubleshooting.Technical Engineer prepare accurate reports promptly.Technical Support Engineer document technical knowledge in the knowledgedatabase.Engineers also train people on how to use different types of systems.Technical Engineer monitor daily performance of technical systems.Technical Support Engineer help companies deploy new software orhardware systems.Interested candidates can share their updated resume toplacement@quastech.inOr call on8422800389