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Technical Support Engineer III

3.00 to 8.00 Years   Mumbai City   30 Oct, 2019
Baker Hughes Incorporated
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryOil & Gas / Petroleum
Functional AreaNetwork / System AdministrationSales / BD
EmploymentTypeFull-time

Job Description

Role Summary:

Offers the opportunity as an experienced Technical Support Engineer to join the team in Navi Mumbai, India.

Responsibilities:

  • Conducts all business activities in accordance to BHGE HSE policies, Legal Compliance requirements, and BHGE Values

  • Responsible for providing sales support and technical selling drill bit product application recommendations

  • Provide technical support in all aspects of drilling systems optimization Qualify customer objectives and needs
  • Coordinates with Area Engineering teams to implement Area specific product strategies and best practices

  • Meet with customers on regular basis to provide technical support and recommendations

  • Travel to areas to ride in the field and visit customers at rig sites, customer facilities, meetings, etc.

  • Responsible for product testing, analyzing and documenting product performance Capture best practices in appropriate knowledge management systems
  • Provides technical guidance and presentations to customers relating to product performance and new drill bit technology

  • Will investigate unusual or unsatisfactory product performance to determine root cause and preventative actions

  • Provides technical consultation to customers on product andor performance issues
  • Qualifies customer for Drilling Optimization and Application Engineering projects and coordinates efforts.

  • Handles special projects, as assigned

    Qualifications Requirements:

  • Bachelors Degree in Engineering or equivalent qualification. 3+ years of drill bits technical or related experience

  • Strong MS Office experience Ability to be on call outside of normal business hours
  • Thorough understanding of well planning, drilling optimization, formation evaluation tools and rig operations

  • Excellent communication and presentation skills

  • Strong organizational, analytical and problem solving skills
  • Must be a team player and willing to work in a team environment

  • Desired Characteristics:

  • Strong leadership skills

  • Good problem solver that is willing to increase their knowledge base in drill bit and drilling systems applications within the oilfield industry

  • Sound working knowledge of the concepts of hydraulics modeling, drilling optimization and drilling operations

  • A solid understanding of drilling dynamics dysfunctions, and be skilled in the interpretation of downhole vibration data sets

  • Comfortable presenting in front of an audience of experienced peers Rig site drilling optimization experience is a definite plus
  • Ability to learn and use various computer tools to prepare data and visualizations for analysis

  • Experience in a Sales andor Applications Engineering role is preferred Experience working in a team environment
  • Ability to work independently
    • ,

    Keyskills :
    troubleshootingnetworking lantechnical support operating systemsknowledge management systems ms officeroot cause

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