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Team Leader, CDD Operations

5.00 to 10.00 Years   Mumbai City   18 Nov, 2022
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    *Roles and Responsibility People and Talent Possess ability to understand the work plans and organizes their own work effectively Able to identify sudden changes at a transactional level Raises issues when they see the task is at risk Completes work as assigned Risk Management Understands what the various risks are at transaction level and some of the mandatory actions that need to be performed. Escalates issues to senior management within parameters of role Describes and understands the operations risk Awareness on transactional level fraudGovernance
    • Awareness and understanding of the regulatory framework & Group CDD Procedures
    Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [Retail CDD Operations to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders
    • Country CDD Operations, FCSU, Group CDD Operations
    Strategy
    • Awareness and Understanding on the Group AML, Sanctions & CDD Procedures.
    Business
    • Awareness on the Retail and Business Banking CDD Operations
    Processes Able to perform CDD related work which may not be straight forward and repetitive Has good understanding of processes and products Should possess good knowledge on CDD processes Possesses and applies technical expertise to his area of work Keeps up to date with changes to products and CDD, AML processes. Should be well-versed on the money laundering and CDD policies and procedures Able to identify opportunities to automate repetitive logic based manual activities. Perform independent activities concurrently Give inputs from ground level after understanding the big picture Participate in the discussion on any system changes / projects and provide inputs Supports and involves in change management plans in achieving mutual objectives to manage change. To provide support for UAT / UVT during any workflow changes and Field level validations Open to suggestions and experimentation To have a sense of urgency in meeting deliverables in TAT and Accuracy To perform the assigned activities on time with no errorsBehavioural Capabilities Precision Accuracy Able to drive quality work within team and self Proof reads work and/or checks the process delivered thoroughly in order to eliminate errors. When issues present consults with others in order to ensure he/she has resolved them in the appropriate way.,

Keyskills :
salescustomer relationsslaqualitycoachingkeeping things simpleroot cause

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