Senior Business Analyst

Job Description

• As a Wealth Management Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap.
• We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.
• The candidate must possess at least 10 years of experience in Business Analyst in the Banking / Wealth Management space with a track record of delivering projects. The candidate must also have a strong understanding of data platforms and data interfaces.

ResponsibilitiesBusiness

• Gather the requirements from the Product Owner and end users
• Create Business requirements and follow through with walkthrough with Technology team for functional implementation
• Formalise the business requirements (Confluence Project Page and JIRA user stories): document analysis, requirements workshops, business process descriptions, data mapping of different systems
• Has good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions (wealth management)
• Proficient in drafting Business Requirements Document (BRD), Functional Specification Document (FSD), Business Process Mapping
• Proficient in impact analysis, stakeholder analysis, root cause analysis and end to end solution mapping
• Strong understanding of data platforms and data interfaces
• Has adequate SQL skills for data extraction and analysis
• Understands the agile delivery principles and basic knowledge about Scrum
• Write function specifications and ensure proper documentation of requirements, process mapping and workflow diagramming.
• Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption
• Perform analysis and prepare test cases covering various scenarios
• Participate in UAT and ensure contribution towards successful delivery/implementation
• Ensure proper documentation and sign off from stakeholders are properly maintained
• Liaise with key stakeholders and reporting teams and with application vendors as applicable
• Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.
• Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas and
• To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.
• To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible.

Governance

• Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite
• Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering effective governance within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
• Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank s risk appetite.
• Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
• Global WM Product Teams
• Global and Country Technology teams
• Product Owners across Digital Advisory and Client Journey
• Country WM Product Heads
• Group, Regional and Country WM COO teams

Qualifications/Experience

• 5+ years in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dasboard, or any other digital channels or devices
• Experience in client personalization, digital analytics and recommendation systems
• Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business
• MBA or CFA strongly preferred
• 5+ years in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations
• Experience in managing teams across a global organization with senior stakeholders in various locations
• Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology
• Desired Agile Product owner training/certification
• 5+ years Product Delivery, Product Management or Product Owner Experience.
• Proven experience in Scrum or similar Agile development methodology.
• Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
• Understanding the Customer Experience design and user experience principle
• Expertise in external vendor and product management

Skills

• Strong intellect with superior analytical, problem solving and decision-making skills
• Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results
• Strong communication skills oral, written and presentation to explain complex or technical issues for a broad audience
• Strong ability to map the client requirements into functional specifications
• Experienced with designing customer journey s
• Experienced with design and delivery of Digital applications such as Mobile applications
• Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies
• Experienced with managing delivery with scrum masters, technical developers and architects
• Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology
• Good understanding of wealth management products and investments

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
agilecustomer relationsdocumentationdeliveryrequirementsroot cause analysisprinter fleet managementcustomer experience designstatements of work sow