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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Sales Account Manager We are convinced that there is a huge need for a well- organized web platform that caters to the needs of the engineering entrance community. Our content is delivered by top 100 IITJEE rankers which automatically puts us in a separate league as compared to our competitors. Aspirants will have a wide range of JEE topics to choose from. Our products range from single subject wise topics to comprehensive/ full packages. We are also coming up with comprehensive study plan packages of 2 year/ 1 year durations which will be tailored to each aspirants individual needs. Why do we think e- learning (JEE sector in our case) is the sector to be into Internet penetration in India is about 8%, way below the global average of 24% E- learning has the potential to provide customised solutions to learners. E- learning has the capacity to reach even the remotest parts of the country. Owing to the changed JEE pattern the importance of schools/ boards have increased leaving little room/ time for classroom coaching and thereby creating a need for customised/ in- house and 247 access to study material. Job brief: We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long- term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long- term client relationships. Responsibilities: Manage a portfolio of accounts to achieve long- term success Develop positive relationships with clients Act as the point of contact and handle customers individual needs Generate new business using existing and potential customer networks Resolve conflicts and provide solutions to customers in a timely manner Supervise account representatives to ensure sales increase Report on the status of accounts and transactions Set and track sales account targets, aligned with company objectives Monitor sales metrics (e.g. quarterly sales results and annual forecasts) Suggest actions to improve sales performance and identify opportunities for growth Requirements: Proven work experience as a Sales account manager or Sales account executive Hands on experience in sales and an ability to deliver excellent customer experience Knowledge of CRM software and MS Office (MS Excel in particular) Understanding of sales performance metrics Excellent communication and negotiation skills An ability to deliver projects and answer inquiries on time Business acumen with a problem- solving attitude BSc degree in Business Administration, Marketing or relevant field APPLY NOW,
Keyskills :
ms officecrm salesnew businesssales accountbusiness acumencustomer servicesales performancenegotiation skillscustomer experienceperformance metricsbusiness administrationbscsetsalesexcelhousereachaccesspatternmetrics