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Opening for Telecaller(Male)

2.00 to 5.00 Years   Mumbai City   09 Dec, 2022
Integrated Personnel Services Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Profile:-Telecaller (Male)Location:-AndheriExperience:-Min 2 yearsQualification:- GraduateLanguage:-Tamil, Telugu, English speakingYou will be responsible for:
    • Responding to customer queries on phone/email/social media quickly and accurately
    • Ensuring that quality and productivity KPIs are achieved in line with business objectives
    • Providing our customers an exceptional experience.
    • Providing premium customer experience by demonstrating a detailed knowledge of ShopSe products & services.
    • Maintaining an effective follow-up process to ensure no sales opportunities are missed and the communication loop is closed with the customer to their satisfaction
    • Ensuring that appropriate customer issues are escalated or redirect to the correct area of the business.
    • Adherence to all scripts, processes, and procedures.
    • Providing assistance to others (e.g. colleagues, teams, departments, and projects) as directed by the leadership team.
    Interested candidates can share their resume on hidden_email or call on hidden_mobile

Keyskills :
tamil speakingcustomer servicetelugucommunication

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