| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Public Relations (PR) |
| EmploymentType | Full-time |
Job Details : 1) Client Servicing - - Provide necessary assistance to clients (depending on type of query) as per defined process and checklist. - Coordinate with internal departments to provide suitable responses to client queries and - Track, monitor and escalate client issues in a timely manner to enhance customer experience - Access query management system to support and solve issues logged/highlighted by customers. 2) Business Development /Cross sell - - Meet prescribed number of representatives/authorized personnel of member organizations each day to ensure sales targets are met and/ or relationships are maintained. - Work towards addressing existing as well as upcoming bottlenecks (E.g. Technological gaps, product gaps or process gaps) by providing additional support and handling operational detail to enhance customer satisfaction. - Assist clients with operational setup (e.g. Telecom line leasing) by coordinating with different internal departments to ensure a rich customer experience. - Relationship Management, marketing & business development activity related to Equity, Equity derivatives, currency Derivatives & NBFII 3) Client Acquisition - - Coordinate, support and assist with setting up road shows, seminars and or presentations for disseminating information to relevant customers. 4) Client Training - - Coordinate client training requests and forward to marketing department for delivery purposes. - Collect, collate and submit all feedback forms and data to the marketing department for further analysis so as to enhance the effectiveness of product/service delivery mechanism. - Coordinate and offer one on one training wherever needed to improve product/service experience.