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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Product and industry knowledge Negotiation Skills Geographical knowledge and accessibility Basic understanding of the Legal framework Communication Skills Team building/Team Management skills High motivational level and needs to be self starter, A) Core Responsibilities: Achieve Collection Targets o Achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPAs are kept at minimum trigger levels o Increase fee income / revenue and reduce vendor payouts o Conduct asset repossession as per policy and process based on section 9 (court receivers) o Represent the organization in front of legal/ statutory bodies as required by the legal team Customer Interaction o Visit critical/complex customers and manage the collection process o Follow up with customer for reasons for defaulting o Ensure quick resolution of customer issues and complaints Vendor/Agency Management o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA o Ensure payments, Audit receipts get deposited within the defined SLA. o Collect feedback from the agency on a daily basis o Ensure timely MIS repor
Keyskills :
management skillsnegotiation skills communication skillscustomer interaction missla basicvisit