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Manager- Digitization

5.00 to 10.00 Years   Mumbai City   26 Jul, 2022
Mahindra business & consulting services p ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • We are looking for a Business intelligence and Analytics Product Manager who will be responsible for partnering with business and technology teams to enable and enhance how the auto business engages with analytics. The candidate will be responsible for end-to-end analytics requirement primarily for the sales and marketing function of the auto sector and would be expected to own up delivery and ensure success of the overall analytics platforms. The candidate would be required to work closely with cross functional teams and drive value for the organization through business intelligence and analytics.
    • Functional Analysis and documentation of requirements - Reports and Dashboards. This has to be done with various functional stakeholders
    • Enable technical documentation with the development team
    • End to end ownership from requirement to design to testing to go live
    • Functional areas covered: Web analytics, Call center processes, Sales & Post Sales Processes, CRM & Marketing processes
    • Platforms: Salesforce Reporting, Tableau CRM/Einstein, Qlikview, PowerBI
    • Enabling and using Salesforce algorithms for uses cases like lead and opportunity scoring
    • Liaise with SF support teams
    • Define, Measure and Track KPIs for Salesforce Implementation, existing business Process Improvement
    • Create reports on Einstein and SF Connect objects, create dataflow and datasets, component creation on dashboards
    • User satisfaction surveys and user feedback
    Experience 5- 10 Years Industry Preferred Qualifications BCom / Mcom General Requirements Exposure to and experience of working on analytics platforms such as Tableau CRM, Power BI and QlikStrong communication and analytics skillsExcellent stakeholder management Ability to work in a complex & dynamic environment,

Keyskills :
power bipost salesweb analyticsbusiness processbusiness intelligencestakeholder managementtechnical documentationsalesdesigntestingtableau

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