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Learning & Development specialist (content development) at Mumbai

5.00 to 10.00 Years   Mumbai City   28 Jul, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryTelecom / ISP
Functional AreaContent Development
EmploymentTypeFull-time

Job Description

    The requirement is to develop training content development for a prestigious Broadband service provider based out of Mumbai, along with associated tasks. Following are the three key responsibilities:
      1. Training Needs Analysis. The job entails collaborating and communicating with multiple stakeholders to ensure that the on-field sales personnel are adequately equipped and informed to conduct their sales and marketing activities while selling the broadband service and related services. To achieve the same, weekly on-field visits may be required alongside the sales personnel visiting societies and end customers homes.
      2. Creating instructionally sound training content. This could include creation of video scripts, PPT based training slides, facilitator guides, Sales pitch, et al. based on the training needs analysis, updates in the broadband service offerings, organization goals et al. The content will be used by a dedicated team of professional trainers for conducting the training.
      3. LMS administration and reports management and presentation. This includes basic tasks such as fetching reports from LMS, assigning users, uploading training courses, etc. Adequate training will be provided for the same.
    Must haves:
    • Candidate must be a graduate, with fluency in English. Candidates with English Literature, Education, Psychology, Sociology backgrounds may be preferred.
    • Candidate should be fluent with MS PPT
    • Minimum 4 years of work experience is required, of which at least 2 years should be in roles involving one or more of abovementioned key responsibilities. Experience creating eLearning content for corporates / workforce learning.
    Highly desired (but not mandatory):
    • Project management experience is an added advantage
    • Proficiency in Articulate Storyline will be an added advantage
    • Fluency with Hindi is desired.

Keyskills :
contentinstructional designcontent developmenttrainingtraining developmentcontent developer

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