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IS Contract Lifecycle ( Global IT Service Provider MNC) - Kanjurmarg

3.00 to 6.00 Years   Mumbai City   16 Nov, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.0 - 6 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Roles and ResponsibilitiesThe Integration Services Contract Lifecycle Sales (IS CLS) is a specialist role focused on the renewal of existing maintenance services contracts and business development through the sale of additional hardware with associated services.The IS CLS is expected to manage all activity in the bid phase including renewal presentation and closure of the customer commitment to renew for assigned Customers related to IS maintenance business.Monthly data cleansing activity to ensure inventory remains upto date and renewal activity is timely & accurate- In line with Account Teams take the lead on assigned Customer opportunities to renew and expand business and Open & regular communication, updates, statuses with Account Manager.React to maintenance renewal quotes provided and manage through the opportunity through to customer commitment. Retain Customer communication as required through the order implementation process.Direct written & verbal Customer contact as necessary.Understand the implications of EoL equipment, migration paths and the principals of quoting replacements / upgrades.Follow up quotes directly with Customer in alignment with Regional agreements via email or telephone contact and record the decision in IS Renew. Pass warm leads to Sales where Customer is requesting further info or sales visit before making a decision.Convert quotes to orders using IS Quote tool to complete the QUOTO GOLD Clarify process. Track orders through the Quote To Bill process ensuring smooth implementation and ensure actions necessary to resolve issues are completed by the relevant owners (POCM, GSC etc.)Inform Global Rebates Team of any required partner cases to ensure CSPP metrics & rebates are maximized at all times.Manage Customer Inventory reporting, On-boarding and analyzing for data.Understand Customer commercial terms (discounts, non-standard margins approved, C/R % approvals, etc.) for assigned Customers. Keep abreast of, and maximize, any partner programs, deal IDs or promotions ensuring application where appropriate to improve pricing competitiveness and/or profitability. Desired Candidate ProfileBSC IT or IT Engineer, IT related Any Degree.Excellent level of spoken and written EnglishWell versed with Excel Excellent sales, communication and persuasion skills with ability to engage over the phone and email in a professional and confident manner at decision making levelAbility to close sales and generate qualified leads for Account Manager follow upTarget driven, a high achiever and have the ability to work on your own initiative with a desire to succeed within a team structureExcel at managing multiple tasks simultaneously and perform in a high energy, fast paced environmentExperience and knowledge of Cisco, Riverbed, Huawei would be nice to haveNeed someone from Telecom, Networking and IT backgroundExperience 2+ years sales experience in an Inside Sales, Telesales, Lead Generation role or very similar role with a proven track record of achievements, ideally within IT Services or Solutions . Experience in selling and/or relationship management within with multinational Customers . Experience supporting and selling communications solutions and value add services. Understanding of IT Services, key competitors and business / Customer challenges desirable.Recognized for consistent sales performance or job performance excellence .Perks and Benefits CTC - 5 to 6 Lacs p.a. Off Roleshift Time - 1.30 pm to 10.30 p.m.Contact - Sakshi 8104986814Perks and Benefits,

Keyskills :
high achieverdata cleansingcustomer contactbpoedicustomer serviceintegration servicesrelationship managementinside salespartner programssales performanceit servicescustomer communicationdeliverylead generationidshuman resourcesbusiness

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