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Helpdesk bilingual support member (Japanese)-L1 for Pune, Mumbai, Delhi

1.00 to 5.00 Years   Mumbai City   04 Jan, 2023
Larsen & Toubro Infotech Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    PFB the Job DescriptionJob locations: Pune/Mumbai/DelhiRole:Helpdesk bilingual support member (Japanese)-L1Desired Requirement:
    • Overall experience of 1-5 years
    • Proven experience as a help desk technician or other customer support role
    • Tech savvy with working knowledge of ITSM products like Service Now, Emails, MS office, remote control software
    • Ability to diagnose and resolve basic technical issues with SOP
    • Proficiency in English
    • Excellent communication skills (Written and Oral)
    • Customer-oriented and cool-tempered
    • Ability to coordinate with different teams for ticket resolution follow-ups.
    • Flexibility to work in different shifts-time zone
    • Mandatory language- Japanese certification (N3 /N2 /N1)
    Please email your lasted resumes if you have relevant experience in below format at hidden_email
    • Candidate Name:
    • Skill:
    • Mobile No: Email Id:
    • Highest fulltime Qualification & Year of Passing the highest degree:
    • Total Exp:
    • Relevant Exp:
    • Current Organization (Permanent payroll Company name) :
    • Current Location & Prefered location:
    • Current CTC & Expected CTC:
    • Notice Period, if serving then Last Working Day:
    • Offer holding(Yes/No):
    • Offer holding amount:
    Regards,Avanti HejibTalent AcquisitionLarsen & Toubro Infotech Ltd.Email ID : hidden_email

Keyskills :
helpdeskjapanese interpretationbilingual communicationsjapanese translation

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