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Guest Service Associate Housekeeping

1.00 to 2.00 Years   Mumbai City   08 Jul, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaHousekeeping
EmploymentTypeFull-time

Job Description

To provide clean, hygienic, comfortable and hazard free areas in the hotel, there by achieving maximum guest satisfaction & organizational profitability.Ensure that standards of cleanliness in assigned guestrooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping.Ensure to report any assigned rooms that do not require service Do not Disturb signs etc. to the Housekeeping Supervisor.Ensure floor pantries and corridors & fire exits are as per the standards.Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.Report to the Housekeeping Supervisor any blankets, bed spreads etc., that require changing.Report malfunctioning of equipments to the supervisor and ensure they are attended to.Ensure all messages are handled with utmost importance and action taken.Ensure all guest messages and queries are handled promptly.Ensure all issue and receipt of keys are accounted for and acknowledgedEnsure all registers and records are updated.,

Keyskills :
housekeepingquipmentequippingguestsatisfaction

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